Working in the Prison Service
Working in the Prison Service requires a wide range of skills, personal qualities and a strong sense of responsibility. It is a demanding role, and not everyone is suited to the prison environment. As a result, many applicants are unsuccessful during the recruitment process because they do not meet the required standards or fail the selection tests due to inadequate preparation.
Prison Officer Assessment Preparation allows you to arrange an interview with experienced prison officers who are happy to explain the role in detail and offer guidance on how to prepare for the recruitment process. Particular support is provided for the situational judgement and role-play assessments, which are a key part of the selection process and often the most challenging for candidates. To book your appointment for 45 minutes chat.
Below you will be able to find an overview of the daily duties of a prison officer, along with the core skills and competencies required to perform the role effectively.
Role of a Prison Officer
A prison officer is responsible for maintaining safety, security and order within a custodial establishment, as well as during prisoner escorts when required. The role involves supervising people in custody while supporting rehabilitation and promoting positive behaviour.
Maintaining security is a fundamental responsibility. Prison officers monitor prisoners, carry out regular checks and searches, prevent violence, escapes and the use of illegal substances, and respond quickly and appropriately to incidents or emergencies.
Prison officers supervise prisoners throughout their daily routines, including escorting them to work, education, healthcare and visits. They conduct headcounts, ensure compliance with prison rules and procedures, and apply discipline fairly and consistently.
Supporting rehabilitation is also an important aspect of the role. Prison officers encourage prisoners to engage in education, training and rehabilitation programmes, helping them develop skills that support a safe and successful return to the community. Officers must balance authority with professionalism, treating individuals with respect while maintaining clear boundaries.
Accurate recording and reporting are essential. Prison officers are required to complete incident reports, update records and share relevant information with colleagues and other professionals to ensure continuity of care and security.
Skills Needed to Be a Prison Officer
To succeed as a prison officer, individuals must demonstrate a combination of personal, communication and practical skills.
Strong communication skills are essential, including clear verbal communication, active listening and the ability to produce accurate written reports. Prison officers must be able to engage confidently with prisoners, colleagues and external agencies.
Emotional control and resilience are critical in a challenging environment. Officers must remain calm, professional and objective in stressful or potentially dangerous situations, making sound decisions under pressure.
Good observation skills are required to identify changes in behaviour, recognise potential risks and prevent incidents before they escalate. Conflict management and de-escalation skills are vital for resolving disputes safely and effectively.
Physical fitness is important, as the role can be physically demanding and may require responding quickly to emergencies. Prison officers must also demonstrate integrity, fairness and professionalism, ensuring all prisoners are treated consistently and ethically.
Finally, teamwork is essential. Prison officers work closely with colleagues and other professionals, relying on cooperation and mutual support to maintain safety, security and order within the establishment.